Housing Assessment Program (HAP)

If you are currently experiencing a housing crisis, please contact 2-1-1 (or 800-887-1107) for an initial screening. 211 will refer appropriate households to HAP.

The Housing Assessment Program (HAP) provides assessment and referrals to available housing resources in the community, as programs’ eligibility and availability allows.

Please have the following information available to complete an assessment:

  • Last 4 digits of Social Security Number for all household members
  • Documentation of homelessness

The Housing Assessment Program is open weekdays from 8:30-noon and 1:00pm-4:30pm. Walk-in hours are Wednesday from 11-3pm.

Community Resources:

If you are experiencing homelessness and have school age children, please see the following links for information about available resources.

Kent Intermediate School District

Grand Rapids Public Schools

If you are in need of affordable housing, please see the following resources:


Subsidized Housing List

Senior Subsidized Housing List

Housing Support Services

The Salvation Army Social Services also provides short-term support for persons through Housing Resource Specialists. These specialists provide consistent service in helping households to maintain or find housing using a community-driven, strength-based, case-management model. These programs receive all their referrals through HAP.